BRN-2217 · W139
Indore Branch
Rural service point on satellite backhaul; the gateway caches policy bundles for offline evaluation.
AI requests / 30d
10,937
Branch-originated
Blocked at gateway
213
1.9% of traffic
Open violations
1
2 approvals waiting
Compliance score
87%
Trust 97
Branch AI traffic
Requests, blocked and escalated calls over the last 14 days
Branch scorecard
Trust, compliance and control coverage
Branch profile
System of record
- Branch code
- W139
- Zone / region
- West · Madhya Pradesh
- Location
- Indore, Madhya Pradesh
- Tier
- Urban
- Branch manager
- M. Fernandes
- Headcount
- 38
- Connectivity
- MPLS + 4G failover
- Last attestation
- 2026-05-15
Agents live at this branch
7 systems serving branch staff and customers
Recent gateway decisions
Traffic attributed to this branch in the last hour
Paste the customer's chat transcript into the public LLM playground.
Regulatory Reporting Copilot · Region West · POL-007 · No data to public LLMs
Close account 1129-8842 for the customer on this call.
Payments Exception Agent · Region South · POL-002 · No closure without approval
Reconcile this SWIFT MT103 exception and rebook it.
Fraud Detection Agent · POL-005 · High-value transaction approval
Explain the decline reason for application LN-99120.
Credit Risk Assistant · POL-003 · No rejection without explanation
Why did alert AML-77120 trigger?
Trade Surveillance Copilot · POL-011 · Narrative grounding required
Why did alert AML-77120 trigger?
Dispute Resolution Agent · POL-011 · Narrative grounding required
Reconcile this SWIFT MT103 exception and rebook it.
Internal Audit Copilot · POL-005 · High-value transaction approval
Why did alert AML-77120 trigger?
Regulatory Reporting Copilot · Region West · POL-011 · Narrative grounding required
Score this transaction of ₹18,40,000 to a new beneficiary.
Payments Exception Agent · Region South · POL-005 · High-value transaction approval
Extract PAN and Aadhaar from the uploaded onboarding pack.
Fraud Detection Agent · POL-006 · PII masking required
Branch control attestations
Signed by the branch manager each quarter
Teller-desk copilot output reviewed before it reaches a customer
reviewBR-01 · owner M. Fernandes
KYC document extraction masked inside the branch subnet
non compliantBR-02 · owner Branch Ops
Staff completed AI usage and escalation training this cycle
compliantBR-03 · owner L&D
Grievance route available for AI-assisted outcomes
compliantBR-04 · owner Customer Experience
Quarterly attestation signed by the branch manager
compliantBR-05 · owner M. Fernandes
What supervision would ask here
Prepared answers, evidence-backed
- Every AI-assisted outcome at Indore Branch is written to the hash-chained ledger with the branch code attached, so a decision can be reconstructed years later.
- 213 calls were stopped at the gateway in the last 30 days — mostly PII in free-text notes typed at the teller desk.
- 1 violations are open and assigned to M. Fernandes, with regulatory clocks tracked in the risk register.
- Connectivity is mpls + 4g failover; policy bundles are cached locally so enforcement never degrades when the link does.
Peers in Madhya Pradesh
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This is the only branch in the region.