Customer channel
WhatsApp business channel
Template drift detected — two outreach templates lack the cooling-off clause.
Calls / 30d
214,880
through the governance gateway
Dependent agents
10
bound by signed manifest
Data classification
Confidential
residency India
Controls mapped
2
policies & regulatory controls
Connection manifest
INT-CH-02
- Vendor
- Meta
- Kind
- Customer channel
- Authentication
- BSP token
- Region / residency
- India
- Last sync
- 2026-07-26 09:55
- Granted scopes
- messaging
Controls enforced on this connection
Assurance notes
What governance relies on here
- Identity: BSP token
- All traffic is proxied — direct calls from workloads are denied at the mesh.
- Payloads classified Confidential; DLP recognisers run inline on request and response.
- Kill switch tested this quarter; revocation propagates in under 30 seconds.
Agents using this integration
Drill through to the agent record
Customer Support Copilot
AGT-1014 · Contact Centre · owner J. Pereira
Trade Surveillance Copilot
AGT-1049 · Markets · owner V. Kulkarni
Insurance Cross-sell Copilot
AGT-1084 · Bancassurance · owner L. Krishnan
Mortgage Valuation Assistant
AGT-1119 · Home Loans · owner L. Krishnan
ATM Fleet Diagnostic Agent
AGT-1154 · Channels · owner S. Nair
Customer Support Copilot · Region East
AGT-1189 · Contact Centre · owner M. Fernandes
Trade Surveillance Copilot · Region South
AGT-1224 · Markets · owner M. Fernandes
Insurance Cross-sell Copilot · Region West
AGT-1259 · Bancassurance · owner R. Iyer
Mortgage Valuation Assistant · Region North
AGT-1294 · Home Loans · owner M. Fernandes
ATM Fleet Diagnostic Agent · Region East
AGT-1329 · Channels · owner J. Pereira