RI

AGT-1077 · Merchant Acquiring

Merchant Underwriting Agent

Screens merchant applications for risk and prohibited MCCs.

high riskcompliant

Trust score

88

grounding, fairness, oversight

Requests / 30d

24,579

model Azure OpenAI · gpt-4.1

Human approval

Required

data class Confidential

Last audit

2026-07-14

version v4.1

Agent architecture

Request path from the surface the customer or staff member touches, through the governance gateway, to the model and its wired systems

Entry surfaces

Contact Centre Desktop

 

Business application · Genesys

Governance gateway

Truint policy enforcement point

9-stage filter chain · p99 54 ms

Evidence ledger writer

Hash-chained, RFC-3161 anchored

Agent runtime

Merchant Underwriting Agent

AGT-1077 · v4.1 · trust 88

Azure OpenAI · gpt-4.1

 

LLM / model endpoint · Central India

Tools & data

payments.transfer

 

Tool / function · Restricted

Bureau feed (CIBIL)

 

Data source · Restricted

Enforcement chain on every request

  1. 1Identity & entitlementCaller identity resolved; agent entitlement checked against the registry record.
  2. 2Kill switchEstate and per-agent revocation state for AGT-1077 evaluated before any spend.
  3. 3Manifest checkOnly integrations on the signed manifest below are reachable.
  4. 4Budget & rateToken, cost and concurrency budgets for Merchant Acquiring.
  5. 5Injection screenPrompt and retrieved context screened for untrusted-content patterns.
  6. 6DLP & maskingConfidential payloads masked or tokenised inline.
  7. 7Policy decisionCompiled policy bundle evaluated; allow, warn or block.
  8. 8Human in the loopRestricted actions parked for a named approver before execution.
  9. 9Ledger barrierDecision hash-chained into the audit ledger before the response is released.

Registry record

Source of truth for this agent

Registry ID
AGT-1077
Business owner
K. Menon
Department
Merchant Acquiring
Model endpoint
Azure OpenAI · gpt-4.1
Version
v4.1
Data classification
Confidential
Human-in-the-loop
Enforced on restricted actions

Trust composition

Grounding & citations92
Fairness82
Security posture90
Oversight coverage96

Wired integrations

Signed manifest — nothing else is reachable

Azure OpenAI · gpt-4.1connected

LLM / model endpoint · Microsoft Azure · scopes chat.completions, embeddings

Bureau feed (CIBIL)connected

Data source · TransUnion CIBIL · scopes report.pull

payments.transferdegraded

Tool / function · Payments hub · scopes mt103, neft, rtgs

Contact Centre Desktopconnected

Business application · Genesys · scopes copilot.suggest

Policies in force

POL-001 · No customer PII outside IndiaPOL-004 · No customer data sent to public LLMPOL-005 · High-value transaction requires human approvalPOL-006 · PII masking requiredPOL-009 · Toxicity detection

Recent decisions

Live gateway stream filtered to this agent

No gateway traffic for this agent in the current buffer.

Open risks

Drill into the investigation

No open risks on this agent.

Ledger entries

Hash-chained decision records

No ledger entries surfaced in the current window.

Governance obligations

  • Quarterly attestation by K. Menon under MB-04
  • Restricted actions parked for a named human approver
  • Kill switch tested; revocation propagates in under 30 seconds
  • Evidence retained ten years for regulator inspection