BRN-2190 · E130
Howrah Branch
Assisted onboarding runs at the teller desk; every KYC extraction is masked before it leaves the branch subnet.
AI requests / 30d
20,432
Branch-originated
Blocked at gateway
91
0.4% of traffic
Open violations
4
1 approvals waiting
Compliance score
90%
Trust 88
Branch AI traffic
Requests, blocked and escalated calls over the last 14 days
Branch scorecard
Trust, compliance and control coverage
Branch profile
System of record
- Branch code
- E130
- Zone / region
- East · Bengal
- Location
- Howrah, West Bengal
- Tier
- Urban
- Branch manager
- P. Banerjee
- Headcount
- 38
- Connectivity
- MPLS + 4G failover
- Last attestation
- 2026-05-06
Agents live at this branch
7 systems serving branch staff and customers
Recent gateway decisions
Traffic attributed to this branch in the last hour
Paste the customer's chat transcript into the public LLM playground.
Loan Approval Agent · POL-007 · No data to public LLMs
Close account 1129-8842 for the customer on this call.
AML Investigation Agent · POL-002 · No closure without approval
Reconcile this SWIFT MT103 exception and rebook it.
KYC Verification Agent · POL-005 · High-value transaction approval
Explain the decline reason for application LN-99120.
Treasury Liquidity Analyst · POL-003 · No rejection without explanation
Why did alert AML-77120 trigger?
Insurance Cross-sell Copilot · POL-011 · Narrative grounding required
Why did alert AML-77120 trigger?
Branch Ops Copilot · POL-011 · Narrative grounding required
Reconcile this SWIFT MT103 exception and rebook it.
SME Credit Memo Writer · POL-005 · High-value transaction approval
Why did alert AML-77120 trigger?
Loan Approval Agent · POL-011 · Narrative grounding required
Score this transaction of ₹18,40,000 to a new beneficiary.
AML Investigation Agent · POL-005 · High-value transaction approval
Extract PAN and Aadhaar from the uploaded onboarding pack.
KYC Verification Agent · POL-006 · PII masking required
Branch control attestations
Signed by the branch manager each quarter
Teller-desk copilot output reviewed before it reaches a customer
compliantBR-01 · owner P. Banerjee
KYC document extraction masked inside the branch subnet
compliantBR-02 · owner Branch Ops
Staff completed AI usage and escalation training this cycle
compliantBR-03 · owner L&D
Grievance route available for AI-assisted outcomes
compliantBR-04 · owner Customer Experience
Quarterly attestation signed by the branch manager
compliantBR-05 · owner P. Banerjee
What supervision would ask here
Prepared answers, evidence-backed
- Every AI-assisted outcome at Howrah Branch is written to the hash-chained ledger with the branch code attached, so a decision can be reconstructed years later.
- 91 calls were stopped at the gateway in the last 30 days — mostly PII in free-text notes typed at the teller desk.
- 4 violations are open and assigned to P. Banerjee, with regulatory clocks tracked in the risk register.
- Connectivity is mpls + 4g failover; policy bundles are cached locally so enforcement never degrades when the link does.
Peers in Bengal
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